Raley Procurement for Jira & JSM
Bring purchasing into Jira and JSM.
Keep Finance in control.
Intake-to-procure for teams on Atlassian. Purchase requests, approvals, POs, and clean ERP handoff, inside the tool your teams already use.
Procurement is complicated. Your software shouldn’t be.
The problem
Your teams move fast. Purchasing slows them down.
When purchasing lives in email threads, spreadsheets, or a hand-built Jira workflow, the people doing the work and the people approving the spend lose sight of each other. Requests stall, approvals get lost, and Finance only finds out what was committed when the invoice arrives.
- Requestors
Employees need software, equipment, contractors, or services.
After submitting a request, they're left wondering:
- Has anyone approved this yet?
- Who owns it now?
- When will it be purchased?
-
Approvers
Managers and department heads are expected to approve spending decisions, but requests arrive through multiple systems and channels.
Approvals sit waiting because:
- Nobody knows they're required
- Context is missing
- Requests are difficult to prioritize
- Finance
Finance often discovers spending only when invoices arrive.
Without visibility into purchase requests and approvals:
- Future commitments remain hidden
- Budget forecasting becomes unreliable
- Procurement activity is difficult to audit
- Shadow spending increases up to 20% ***
* Arden Partners, CPO Rising 2025
** Procurify, 2026 Procurement Benchmark Report
*** Hackett Group, Long-Term Investment in Procurement Technology Lays the Foundation for Gen AI Adoption
The enemy isn’t your ERP. The enemy is chaos at the front door, and the cost of buying and implementing yet another heavyweight tool just to fix it.
The solution
A procurement orchestrator built into Jira and JSM.
Raley Procurement orchestrates the full intake to PO path for Procurement, Finance, IT, and Ops, inside the Jira instance you already run. Capture purchase requests in the JSM portal, route them through cross-functional review (legal, security, finance, IT), and generate POs that hand off cleanly to your ERP. The data model is real. Purchase Orders, Budgets, Suppliers, and Approval Matrices are first class entities, not a Jira workflow with extra fields.
How Raley Procurement works
One single front door for indirect procurement
Employees and non-Jira users raise single- or multi-item requests on the JSM portal, by email or from Slack. Raley Procurement turns each request into a purchase order and routes it for approval.
Approval rules you set, routing that runs itself
Route approvals by cost center and GL account, amount, budget and unlimited tiers. Every approver attaches to one ticket, so everyone sees who is next.
Linked both ways with your ERP
Suppliers, GL accounts, cost centers, and tax rates flow in from your ERP. Every approved PO flows back out. ERPs in-out bound connects via the REST API or CSV export. Nothing to re-enter.
The four ways teams solve this, and where they break
A workflow is not a procurement system.
Teams take one of four paths when email-and-spreadsheet purchasing stops working. Each solves part of the problem. Here's where each one breaks.
| Capability | Manual (email/sheets) | Atlassian Procurement template | Standalone platform (like Zip, ORO Labs, Coupa) | Raley Procurement |
|---|---|---|---|---|
| Setup cost | $0 | $0 | $30K–$150K + services | Free trial, then per-user subscription |
| Free trial available | — | ✓ | ✗ | ✓ |
| Time to first PO | — | Days * | 3–6 months | Days |
| Lives where employees already work | ✗ | ✓ ** | ✗ | ✓ |
| Advanced intake experience | ✗ | ✓ | ✓ | ✓ |
| AI capability | — | Atlassian AI with Rovo | Varies | Atlassian AI with Rovo |
| Approval orchestration | — | Workflow transitions | Matrix-based (configurable) | Product, department, cost center, GL account, budget, and amount-based |
| One system of record for the whole request-to-fulfillment story | — | ✓ | ✗ | ✓ |
| Multi-currency | ✗ | ✗ | ✓ | ✓ |
| Purchase orders first-class entity | ✗ | Custom fields on a task | ✓ | ✓ |
| Vendor and product catalog | Spreadsheets | Custom fields/linked tasks | ✓ | ✓ |
| Multiple products/services per PO | ✗ | ✗ | ✓ | ✓ |
| Committed spend dashboards | ✗ | ✗ | ✓ | ✓ |
| PDF POs sent to suppliers | Manual work | Workarounds | ✓ | ✓ |
| ERP / AP handoff | Copy-paste | API integration | API + connectors | Two-way sync with QuickBooks and Xero. REST API, CSV export |
| Maintenance | Constant friction | Your team | Vendor managed | Vendor managed |
| Annual cost | Hidden in lost time and maverick spend | Free, but Jira licenses required | $30K–$150K+ | $3 per user/month average See pricing calculator |
* Days to configure
** Inside Jira only
Who Raley Procurement is for
From intake to purchase order, inside Jira and JSM.
Capture requests, route approvals, generate POs, record goods receipts, and hand off cleanly to your ERP, AP, or accounting system. Multi currency, multi department, multi tier. One front door, your existing Jira instance.
For teams already on Jira and JSM
If your business runs on Atlassian, your procurement orchestration belongs here too. Raley fits teams from growing mid market through enterprise, no separate platform required.
For Procurement and Finance leaders
Whether you are a Chief Procurement Officer leading a formal function or a Finance or Ops lead championing the move, Raley gives you committed spend visibility, approval matrices, and audit trails without forcing the company to learn an ERP.
For Atlassian admins
Install a supported, Cloud Fortified app that works out of the box. Stop maintaining hand scripted approval logic that breaks on every Jira update.
Built for the way Finance and IT actually buy
Trust signals that hold up under review.
Cloud Fortified
Raley meets Atlassian's highest security, reliability, and support standards — independently verified through the Cloud Fortified program. The same bar Atlassian holds for the apps it actively recommends.
EU and US data residency
Procurement data is stored on Raley's secured infrastructure on AWS and DigitalOcean in Amsterdam and New-York datacenters. Encrypted in transit and at rest. GDPR-compliant. Data Processing Addendum
Support, when you need it
Initial response within one business day for routine requests, faster for production-impacting issues. Coverage across European and US business hours. Real humans, not bots.
Paid via Atlassian.
Per user pricing scales with your team. See the current tiers, free trial terms, and Cloud Fortified guarantees on the Atlassian Marketplace.
Frequently asked questions
What is Raley Procurement and how does it work?
Raley Procurement is an Atlassian Marketplace app that turns Jira and JSM into your procurement system. Your business teams raise purchase requests from the JSM customer portal they already use. Those requests route through approval tiers in Jira (by department, budget, product, and spend threshold), become purchase orders sent to suppliers as branded PDFs, and get tracked through goods receipt. Finance sees committed spend in real time on Jira dashboards. POs export to CSV or pull through a REST API to feed your existing ERP, AP, or accounting system. Everything happens inside the Jira instance your teams already log into.
What can I actually do from inside Raley Procurement?
From your Jira project you can: configure your own budgets and watch committed spend track against them in real time; build approval workflows by department, budget, product, and spend threshold (up to three tiers); manage your supplier and product catalog with bulk CSV import (up to 1,000 products); generate branded PDF purchase orders for suppliers; record goods receipt with partial deliveries per order line; see live PO data on Jira dashboard widgets; set Finance, Approval, and Viewer roles so each user sees only what they should; configure multi currency, tax rates (VAT and sales tax), per order delivery addresses, and up to five custom fields per order line; export everything as CSV or pull through the REST API into your ERP, AP, or accounting system.
Do I need Atlassian Jira or JSM to run Raley Procurement?
Yes. Raley is an app that is designed to work with Jira or JSM. It doesn't function standalone. If you don't have either, we suggest that you consider JSM first as this is easier in user adoption and cheaper per user.
Who can see what? How do roles and visibility work?
Raley Procurement uses role-based access on top of your Jira project permissions. You assign Finance, Approval, or Viewer roles to users or groups. Business users raise purchase requests from the JSM customer portal (no Jira license required to submit a request). Approvers see what they need to approve. Finance sees the full picture, including committed and actual spend across departments and suppliers. Atlassian admins control configuration. Every action is logged in the Jira work item activity feed for full audit traceability.
Does Raley Procurement work with Jira Service Management?
Yes. Purchase requests are raised from the JSM customer portal, then approved as POs in Jira. Approvers and admins work in Jira; requesters work in the JSM portal they already know.
How does Raley fit with our existing ERP?
Raley Procurement is the intake and approval layer. POs and order data export cleanly as CSV, or you can pull data through the REST API to feed your ERP, AP, or accounting system. Your ERP stays the system of record.
Can we customise the approval workflow?
Yes. Approval tiers are configured by department, budget, product type, and spend threshold, with up to three approval stages. The underlying Jira workflow is yours to customise too.
Is Raley Procurement Cloud Fortified, and what about data security?
Yes. Raley Procurement carries Atlassian’s Cloud Fortified trust mark and participates in the Marketplace Security Bug Bounty Program. The app runs as an Atlassian cloud add-on, with no direct database access. Communication is over SSL with JWT authentication. Data is hosted on AWS in Amsterdam and the USA, retained for 60 days after uninstall, then permanently deleted.
How is Raley different from a generic Jira approval app or a DIY Jira workflow?
Generic approval apps move tickets; Raley generates and tracks the purchase orders themselves, with budgets, suppliers, multi currency, and committed spend dashboards as first class entities. A DIY workflow gives you the work item transitions but none of the procurement data model.
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