Raley Procurement for Jira & JSM

Bring purchasing into Jira and JSM.
Keep Finance in control.

Intake-to-procure for teams on Atlassian. Purchase requests, approvals, POs, and clean ERP handoff, inside the Jira you already use.

Procurement is complicated. Your software shouldn’t be.

Cloud FortifiedSilver Marketplace Partner5/5 on Atlassian Marketplace

The problem

Your teams move fast. Purchasing slows them down.

When purchasing lives in email threads, spreadsheets, or a hand built Jira workflow, the people doing the work and the people approving the spend lose sight of each other. Requests stall, approvals get lost, and Finance only finds out what was committed when the invoice arrives.

  • Operations

    Slow approvals and lost requests.

  • Finance

    Blind to committed spend until the invoice lands. Maverick and shadow spend runs 20 to 40 percent of total spending.

  • Atlassian admins

    Stuck maintaining fragile custom workflows.

The enemy isn’t your ERP. The enemy is chaos at the front door, and the cost of buying yet another heavyweight tool just to fix it.

The solution

A procurement orchestrator built into Jira and JSM.

Raley orchestrates the full intake to PO path for Procurement, Finance, IT, and Ops, inside the Jira instance you already run. Capture purchase requests in the JSM portal, route them through cross-functional review (legal, security, finance, IT), and generate POs that hand off cleanly to your ERP. The data model is real. Purchase Orders, Budgets, Suppliers, and Approval Matrices are first class entities, not a Jira workflow with extra fields.

Request and approve, in the JSM portal

Your business teams raise purchase requests from the JSM portal they already use. Route requests through approval tiers configured by department, budget, product, and spend threshold, with up to three approval stages and multi currency built in.

Purchase request raised from the JSM portal in Raley Procurement

Track every order from the ticket view

Know exactly what was ordered, what was received, and what is still outstanding. Partial goods receipts are recorded per order line, so the PO status reflects reality, not last week.

Order delivery status tracked from the Jira ticket view

Live dashboards for committed spend

Finance sees real time visibility into approved POs that have not yet been received, separately from actual spend. Jira dashboard widgets put the same numbers next to the rest of the work. Export to CSV any time, or pull data via REST API for your ERP or accounting system.

Live committed spend dashboard inside Jira

Why not just build it in Jira?

A workflow is not a procurement system.

You can stitch a purchasing workflow out of Jira custom fields, automation rules, and goodwill. It works until the spend gets serious.

Capability Generic Jira approval apps DIY Jira workflow Raley Procurement
Approval logicSingle approverBasic transitionsMatrix by department, budget, product, spend (up to 3 tiers)
Multi currencyNot supportedManualBuilt in
Purchase ordersNot supportedHand built fieldsFirst class entity
Goods receiptNot supportedManual reconciliationPartial receipts per line
Committed spend trackingNot supportedBuild your ownLive dashboard widgets
ERP hand offNot supportedCopy pasteCSV export and REST API
MaintenanceVendor managedHigh (your team)Vendor managed

Who Raley Procurement is for

From intake to purchase order, inside Jira and JSM.

Capture requests, route approvals, generate POs, record goods receipts, and hand off cleanly to your ERP, AP, or accounting system. Multi currency, multi department, multi tier. One front door, your existing Jira instance.

For Procurement and Finance leaders

Whether you are a Chief Procurement Officer leading a formal function or a Finance or Ops lead championing the move, Raley gives you committed spend visibility, approval matrices, and audit trails without forcing the company to learn an ERP.

For Atlassian admins

Install a supported, Cloud Fortified app that works out of the box. Stop maintaining hand scripted approval logic that breaks on every Jira update.

For teams already on Jira and JSM

If your business runs on Atlassian, your procurement orchestration belongs here too. Raley fits teams from growing mid market through enterprise, no separate platform required.

Built for the way Finance and IT actually buy

Trust signals that hold up under review.

Atlassian Connect

No direct database access. All communication via Jira REST API with JWT over SSL. Jira user permissions are checked on every action.

EU and US data residency

Hosted on AWS in Amsterdam and the USA. Your PO and quote data lives outside Jira, on Raley’s secured infrastructure.

1 business day support

Every support request answered within one business day, Monday to Friday, 8am to 9pm GMT+2.

Trusted by teams on Jira and JSM worldwide Cloud Fortified Silver Marketplace Partner 5/5 on Atlassian Marketplace Read how teams are running procurement on Jira › Trusted by teams on Jira and JSM worldwide Cloud Fortified Silver Marketplace Partner 5/5 on Atlassian Marketplace Read how teams are running procurement on Jira ›

Paid via Atlassian.

Per user pricing scales with your team. See the current tiers, free trial terms, and Cloud Fortified guarantees on the Atlassian Marketplace.

Frequently asked questions

What is Raley Procurement and how does it work?

Raley Procurement is an Atlassian Marketplace app that turns Jira and JSM into your procurement system. Your business teams raise purchase requests from the JSM customer portal they already use. Those requests route through approval tiers in Jira (by department, budget, product, and spend threshold), become purchase orders sent to suppliers as branded PDFs, and get tracked through goods receipt. Finance sees committed spend in real time on Jira dashboards. POs export to CSV or pull through a REST API to feed your existing ERP, AP, or accounting system. Everything happens inside the Jira instance your teams already log into.

What can I actually do from inside Raley?

From your Jira project you can: configure your own budgets and watch committed spend track against them in real time; build approval workflows by department, budget, product, and spend threshold (up to three tiers); manage your supplier and product catalog with bulk CSV import (up to 1,000 products); generate branded PDF purchase orders for suppliers; record goods receipt with partial deliveries per order line; see live PO data on Jira dashboard widgets; set Finance, Approval, and Viewer roles so each user sees only what they should; configure multi currency, tax rates (VAT and sales tax), per order delivery addresses, and up to five custom fields per order line; export everything as CSV or pull through the REST API into your ERP, AP, or accounting system.

Can I also send sales quotes and invoices to my customers from Jira?

Yes. Raley Procurement includes a Sales Quotes module alongside Purchase Orders. From inside your Jira project you can create customer facing quotes, set quote numbers and currency, deliver branded PDF quotes by email (works with Raley Email Notifications if installed), and track quote status through Draft, Sent, Accepted, Declined, and Expired. PDF layout, logo, columns, and footer are all customisable. Sales and finance teams work in the same Jira project as your procurement, so the buying side and the selling side of the business live in one place.

Who can see what? How do roles and visibility work?

Raley uses role based access on top of your Jira project permissions. You assign Finance, Approval, or Viewer roles to users or groups. Business users raise purchase requests from the JSM customer portal (no Jira license required to submit a request). Approvers see what they need to approve. Finance sees the full picture, including committed and actual spend across departments and suppliers. Atlassian admins control configuration. Every action is logged in the Jira issue activity feed for full audit traceability.

Does Raley Procurement work with Jira Service Management?

Yes. Purchase requests are raised from the JSM customer portal, then approved as POs in Jira. Approvers and admins work in Jira; requesters work in the JSM portal they already know.

How does Raley fit with our existing ERP?

Raley is the intake and approval layer. POs and order data export cleanly as CSV, or you can pull data through the REST API to feed your ERP, AP, or accounting system. Your ERP stays the system of record.

Can we customise the approval workflow?

Yes. Approval tiers are configured by department, budget, product type, and spend threshold, with up to three approval stages. The underlying Jira workflow is yours to customise too.

Is Raley Cloud Fortified, and what about data security?

Yes. Raley Procurement carries Atlassian’s Cloud Fortified trust mark and participates in the Marketplace Security Bug Bounty Program. The app runs as an Atlassian Connect cloud add on, with no direct database access. Communication is over SSL with JWT authentication. Data is hosted on AWS in Amsterdam and the USA, retained for 60 days after uninstall, then permanently deleted.

How is Raley different from a generic Jira approval app or a DIY Jira workflow?

Generic approval apps move tickets; Raley generates and tracks the purchase orders themselves, with budgets, suppliers, multi currency, and committed spend dashboards as first class entities. A DIY workflow gives you the issue transitions but none of the procurement data model.